Understanding Our

PRIVACY

Privacy Policy for Mega Dispatch

This Privacy Policy describes how [Your Dispatch Ride Service Name] ("we," "us," or "our") collects, uses, and discloses your personal information when you use our mobile application ("App"), website ("Site"), or services ("Services").

Information We Collect

We collect several types of information to provide and improve our Services:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, phone number, email address, payment information, and profile picture.
  • Location Information: We collect your location information when you use our App to request a ride or track a driver's arrival.
  • Device Information: We collect information about the device you use to access our Services, such as device type, operating system, unique device identifiers, and IP address.
  • Usage Data: We collect information about how you use our Services, such as your ride history, pickup and drop-off locations, and app interactions.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our Services, including connecting you with drivers, processing payments, and providing customer support.
  • To personalize your experience, such as offering ride recommendations and remembering your preferences.
  • To send you marketing and promotional communications, but only with your consent. (You can opt-out of receiving these communications at any time.)
  • To analyze trends and usage data to improve our Services.
  • To comply with legal and regulatory requirements.

Information Sharing

We may share your information with third parties in the following circumstances:

  • With drivers to provide and fulfill your ride requests.
  • With payment processors to process your transactions.
  • With third-party service providers who help us operate and improve our Services.
  • As required by law, such as in response to a court order or subpoena.
  • To protect our rights and interests, or the safety of others.

We will never sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

Your Choices

You have several choices regarding your information:

  • You can access and update your personal information through your account settings.
  • You can opt-out of receiving marketing communications from us.
  • You can choose to disable location services on your device.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site or App.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [Your email address]

Phone: [Your phone number]